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Frequently Asked Questions (FAQ) – CDIDACUS SAFARIS
TRAVEL SERVICES
We offer comprehensive travel services including:
Corporate team-building events
Tourist hosting for international guests
Local tourism experiences
Game drives in national parks
Complete tour and travel planning
Yes. A deposit is required to confirm your booking. The full balance must be paid before the date of travel. Payment instructions will be shared after booking confirmation.
Absolutely! We specialize in tailor-made travel experiences. Just contact us with your preferences, group size, and budget.
Yes, our safaris are family-friendly and guided by experienced professionals. Please inform us in advance if there are special needs so we can make proper arrangements.
Each package includes different elements. Typical inclusions are:
Transportation and accommodation
Park entry fees
Local guides and activities
Meals (where applicable)
MERCHANDISE & EQUIPMENT
We sell branded and adventure-ready gear such as:
Hoodies, T-shirts, Maasai shukas
Binoculars, headlamps, walking sticks
Tents, sleeping bags, power banks, chargers
You can place an order through our official channels or website. Once your order is confirmed, delivery instructions and Mpesa payment details will be sent to you.
All merchandise is paid after delivery, using our official Mpesa Till Number.5629718
Yes, we deliver across Kenya. Delivery timelines may vary depending on your location.
Please contact us within 3 days of delivery. We’ll arrange a return or replacement for defective or incorrect products.
BOOKING & CUSTOMER SUPPORT
You can reach us via:
Phone: +254 724 750480
Email: info@cdidacussafaris.com
Social Media: @cdidacussafaris (Facebook, Instagram)
Full refund for cancellations made 7 days before departure
50% refund for cancellations 3–6 days before
No refund for cancellations within 72 hours of travel
Yes, we offer discounted rates for group bookings and corporate clients. Contact us for a custom quote.
We accept last-minute bookings depending on availability. However, we recommend booking at least 5 days in advance to secure your preferred itinerary.