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Frequently Asked Questions (FAQ) – CDIDACUS SAFARIS

TRAVEL SERVICES

We offer comprehensive travel services including:

  • Corporate team-building events

  • Tourist hosting for international guests

  • Local tourism experiences

  • Game drives in national parks

  • Complete tour and travel planning

Yes. A deposit is required to confirm your booking. The full balance must be paid before the date of travel. Payment instructions will be shared after booking confirmation.

Absolutely! We specialize in tailor-made travel experiences. Just contact us with your preferences, group size, and budget.

Yes, our safaris are family-friendly and guided by experienced professionals. Please inform us in advance if there are special needs so we can make proper arrangements.

Each package includes different elements. Typical inclusions are:

  • Transportation and accommodation

  • Park entry fees

  • Local guides and activities

  • Meals (where applicable)

MERCHANDISE & EQUIPMENT

We sell branded and adventure-ready gear such as:

  • Hoodies, T-shirts, Maasai shukas

  • Binoculars, headlamps, walking sticks

  • Tents, sleeping bags, power banks, chargers

You can place an order through our official channels or website. Once your order is confirmed, delivery instructions and Mpesa payment details will be sent to you.

All merchandise is paid after delivery, using our official Mpesa Till Number.5629718 

Yes, we deliver across Kenya. Delivery timelines may vary depending on your location.

Please contact us within 3 days of delivery. We’ll arrange a return or replacement for defective or incorrect products.

BOOKING & CUSTOMER SUPPORT

You can reach us via:

  • Full refund for cancellations made 7 days before departure

  • 50% refund for cancellations 3–6 days before

  • No refund for cancellations within 72 hours of travel

Yes, we offer discounted rates for group bookings and corporate clients. Contact us for a custom quote.

We accept last-minute bookings depending on availability. However, we recommend booking at least 5 days in advance to secure your preferred itinerary.

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Your trusted partner for comprehensive travel and tourism experiences across Kenya and beyond. Whether you’re a corporate team seeking bonding adventures, an international visitor looking for an authentic African experience, or a local explorer chasing hidden gems we’ve got you covered.

Address

Nairobi, Kenya

Phone

Email

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Address

184 Mayfield St. Hopewell
Junction, NY 12533

Phone

Email