We value your privacy. This policy explains how we collect, use, and protect your personal information when you engage with our services.
1. Information We Collect
We may collect:
- Full names
- Contact information (email, phone number)
- Travel documents (for bookings)
- Payment details (excluding card data – we only use Mpesa)
- Location and device data (website analytics)
2. How We Use Your Information
- To confirm bookings and provide travel services
- To deliver merchandise and provide post-sale support
- For internal record keeping and communication
- To improve our services and personalize your experience
- For marketing purposes (only with your consent)
3. Information Sharing
We do not sell, rent, or trade your personal information. We may only share your data:
- With service providers (e.g., accommodation or transport partners)
- When legally required (e.g., compliance with court orders)
4. Security
We implement appropriate security measures to protect your personal data. All payment instructions are handled via secure official channels (Mpesa Till Number).
5. Your Rights
You have the right to:
- Request access to your personal data
- Correct inaccuracies in your information
- Request deletion of your data (except where we are legally obligated to keep it)
6. Cookies & Tracking
Our website may use cookies to improve user experience and collect basic traffic data. You can disable cookies via your browser settings.
7. Policy Updates
We may update this policy occasionally. All changes will be posted on our website and take effect immediately upon posting.
8. Contact Us
For privacy-related inquiries or requests, contact:
📧 Email: info@cdidacussafaris.com
